Online Orders

Learn how to create customer profiles, check customers into your lobby, process in store & online orders, refund orders, and review your order history.

Camila Bell avatar Julian Jacobs avatar Brooke Levy avatar
22 articles in this collection
Written by Camila Bell, Julian Jacobs, and Brooke Levy
Online Orders Troubleshooting & FAQs

How Do I Remove a Customer Discount from a Customer Profile?

Learn how to delete a customer discount form a customer profile.
Brooke Levy avatar
Written by Brooke Levy
Updated over a week ago

How Do I Remove a Discount from an Order?

Learn how to remove or delete a discount form an order.
Camila Bell avatar
Written by Camila Bell
Updated over a week ago

Why Can't My Customer Submit Their Online Order?

Learn more about the reasons why a customer may be experiencing an issue with submitting their order online.
Camila Bell avatar
Written by Camila Bell
Updated over a week ago

How Do I Make the Order Total Higher Than What is Currently Displaying?

Learn how to adjust order totals to a higher amount.
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

How Can I Change a Pick-Up Order into a Delivery Order?

Learn how to change a pick-up order into a delivery order.
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

How Can I Change a Delivery Order into a Pick-Up Order?

Learn how to change a delivery order into a pick-up order.
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

What Does "Amount Is Required" Mean?

Learn how to process an order when receiving the error message "Amount is required."
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

How Do I Make the Order Total Lower Than What is Currently Displaying?

Learn how to adjust order totals to a lower amount.
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

What Does "Product Cannot Be Sold Because It Is No Longer Active" Mean?

Learn how to process an order when receiving the error message "Product cannot be sold because it is no longer active."
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago

What Does "Price Total Is Required" Mean?

Learn how to process an order when receiving the error message "Price total is required."
Julian Jacobs avatar
Written by Julian Jacobs
Updated over a week ago