Override the Order Total

From the Order Screen, you will have the ability to override MyBlackbird's calculated total to match the total in your point-of-sale if necessary.

Adjust Total

After confirming the order total in your point-of-sale, select Adjust Total to override the total in MyBlackbird.

Here, you can input the New Order Total and notate the Adjustment Reason. Then, select Adjust Order Total to save the changes.

Ready Order

After confirming the order total in your point-of-sale, and preparing the order for pickup or delivery, select Ready.

Here, similar to the Adjust Order Total form, you can input the New Order Total and notate the Adjustment Reason. Then, select Ready Order to save the changes.

Please note: When you mark an order 'Ready,' or 'Adjust Total', it automatically sends a text message to the customer letting them know their order total.

Order Information

You will be able to see the original calculated total, adjusted total, and the reason for the adjustment in the order details page.​

Learn more about Orders...

Pick Lists

Discounts

Loyalty

Orders

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