If an integration is set up between your POS and Blackbird for Completed Orders, customers will earn points for the dollars spent while shopping at your dispensary. Here are key factors about the Completed Order point trigger:

  • The customer’s information such as name (first & last), phone number, and email address must match between your POS and MyBlackbird.

  • Points are not added to accounts immediately. Rather, Completed Order loyalty points are added every three hours.

  • Blackbird will use the 'order total' amount. This means discounts, fees, and taxes will be included in any loyalty point calculations.

  • Points are rounded up if the order total is above $0.50 and down if below $0.50. For example, if the order total is $20.46, points awarded is 20. However, if the order total is $20.96, points awarded is 21.

Learn more about loyalty...

Intro to Loyalty

Earning Loyalty Points

Loyalty Point Trigger Set Up

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