What does this error message mean?
On BlackbirdGo, the error message "Price total is required" will appear after selecting 'Place Order' if a reward on the order discounts the product total to $0.00.
As a workaround, we advise against creating product with rewards with values matching the totals of their associated products. For example, rather than creating a product reward for a free $10.00 pre-roll, create a reward for a $9.99-off pre-roll, bringing the customer's subtotal to $0.01.
If you have any further questions, feel free to reach us anytime by clicking on the help chat in the bottom left of your screen. We’re always happy to help!