Whether you use MyBlackbird as a point-of-sale, inventory management, or online order fulfillment software, we make it easy for you to manage the items that display on your BlackbirdGo menu for customers to purchase.
As you may have noticed, all products displayed on BlackbirdGo maintain consistent branding, product information, product tags, and photos straight from the vendors themselves. By connecting your inventory to a Mother Product, we create a seamless shopping experience for your customers, minimizing the possibility for discrepancies in details and information specific to those products.
Mother Products are global products created by our team which live in the Blackbird database. Each batch of inventory that is available for purchase online is first connected to a mother product by one of our team members. This helps to maintain consistency across all menus, as well as makes sure that all products are well-represented from the vendor or brand's perspective. While Mother Products are not editable, the inventory associated with them is.
How do I manage my menu using a POS integration?
If you are using a third-party point of sale to manage your inventory and process transactions and do have an integration, but are using MyBlackbird as an online order fulfillment software, then this article is for you.
To manage your online menu, simply navigate to the Product Management Block and select the Manage Inventory Block. Here, you have the ability search for specific batches of inventory, or filter by general details.
Once you have found the batch of inventory you would like to edit, determine which type of action you would like to take:
Manage the Details of your Inventory
If you would like to edit the details of the inventory, simply select the View button.
Please Note: It's important to acknowledge that you should still continue to manage your inventory from your own POS. Because you have a POS integration set up, you will not have full access to edit inventory details such as Product Name, Brand Name, Product Category, Inventory Quantity, or Sales Price. This is because any changes made to these details in MyBlackbird will be overridden by your POS integration.
Manage the Inventory Available for Purchase
If you would like the manage what inventory is displayed as available for purchase on the online menu, simply select the Active button on that specific batch of inventory.
Next, change the status to Inactive to control whether or not that batch displays on your online menu.
Once the applicable edits have been made, feel free to click the Save button!
Please Note: Active inventory will only display on the online menu if there is a stock quantity and price associated with the inventory. Integration clients should not be marking any inventory on this page as Archived.
Learn more about your online menu inventory...
If you have any further questions, feel free to reach us anytime by clicking on the help chat in the bottom left of your screen. We’re always happy to help!