Having access to a Location allows for certain functionality and data insights related to that specific location. Depending on your use of the MyBlackbird platform, you can have access to only one location or multiple location all from one login.
To see which location(s) you have access to, simply login to MyBlackbird and then select the drop-down menu from your dashboard:
Here, you will see any location(s) you currently have access to. If you are missing a location from the drop-down menu, it's possible that you have not been given access yet.
Contact your manager or account administrator if you believe you should have access to a location within your organization. Typically, your account administrator is the person who set up and manages your MyBlackbird account. Additionally, anyone else with manager or admin access will be able to give you access to a location.
If you already have an employee account within the organization, have your account administrator grant access for a specific location within your already-created employee account. If you already have an account, you will not receive a new employee email invite. Rather, you will just need to log out and back in to have the changes reflected.
If you do not have an employee account within the organization, have your account administrator add your employee account and grant access to the applicable location. If you do not already have an account within the organization, but you do for a location, you will not receive a new employee email invite. Rather, you will just need to log out and back in to have the changes reflected.
Learn more about organization access and employee accounts...
If you have any further questions, feel free to reach us anytime by clicking on the help chat in the bottom left of your screen. We’re always happy to help!