To access your discounts, you must first navigate to the Settings & Configuration Block and then select the Loyalty Program Settings Block. 

Creating a Loyalty Program 

Begin by navigating to your Settings & Configurations Block, and then select the Loyalty Program Settings Block. From here, select the Program tab. 

If the fields and toggles are all grayed out, that means you don’t have access to edit the program and need an organization admin to give you access or make the updates. 

Program Name - This is the name of your Loyalty program. If you’re setting this up for an organization, make sure it’s generic enough. This displays on the Experiences App for any location using the same Loyalty program.

Description - Describe the loyalty program. This appears on the Experiences App.

Points Expire - Select this check box to expire loyalty points after a set period of time.

Days Until Expiration - The customer’s entire points balance will expire this amount of days of inactivity. Inactivity is considered no checkins or POS orders if that integration is enabled.

That’s pretty much all there is to the first steps of creating a Loyalty program! If you have any further questions, feel free to reach us anytime by clicking on the help chat in the bottom left of your screen. We’re always happy to help!

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