Retail Employee - Only Accessible at Location Level 

Admin Access

Lobby Management Block - Create new customer profiles. Check in and check out customers. 

Orders Block - Create new in store orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Pending & Online Orders Block - Complete saved, drafted, readied, and online orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Order History Block - View the full Orders Snapshot by location. View customer’s order history, issue refunds and reprint receipts. 

Change Stations Block - Change station to process orders on. 

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Manager Access

Lobby Management Block - Create new customer profiles. Check in and check out customers. 

Orders Block - Create new in store orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Pending & Online Orders Block - Complete saved, drafted, readied, and online orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Order History Block - View customer’s order history, issue refunds and reprint receipts. 

Change Stations Block - Change station to process orders on. 

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Staff Access

Lobby Management Block - Create new customer profiles. Check in and check out customers. 

Orders Block - Create new in store orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Pending & Online Orders Block - Complete saved, drafted, readied, and online orders. All functionality related to completing orders (add customer, add discounts, adjust product pricing, adjust product quantities, save, ready, delete, finish & pay). 

Order History Block - View customer’s order history and reprint receipts. 

Change Stations Block - Change station to process orders on. 

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Learn more about employee roles and access levels...

Organization vs. Location Access

Settings & Configurations Block Access

Customer Center Block Access

Shipping & Delivery Management Block Access

Product Management Block Access

Accounting Block Access

Reporting Block Access

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