All Employees - Only Accessible at Organization Level
Admin Access
Customers Block - View customer profiles by location.
Connect Block - Create, edit, and delete messages and lists. View sent messages, segment usage, billing statements. Configure and generate collect embeds by location.
Experiences Block - View checkins. Create, edit, and delete drawings and events by location.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards by location.
Retail Employees - Only Accessible at Location Level
Admin Access
Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points.
Connect Block - View dashboard. Create, edit, and delete messages and lists. View and copy collect embed for that location.
Experiences Block - View checkins. Create, edit, and delete drawings and events.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards for that location.
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Manager Access
Customers Block - View customer profiles by location.
Connect Block - View messages and lists. View and copy collect embed for that location.
Experiences Block - View checkins. Create, edit, and delete drawings and events.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards.
Customer Center Employees - Only Accessible at Location Level
Admin Access
Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points.
Connect Block - View dashboard. Create, edit, and delete messages and lists. View and copy collect embed for that location.
Experiences Block - View checkins. Create, edit, and delete drawings and events for that location.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards.
__________________________________________________________________
Manager Access
Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points.
Connect Block - View messages and lists. View and copy collect embed for that location.
Experiences Block - View checkins. Create, edit, and delete drawings and events for that location.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards.
__________________________________________________________________
Staff Access
Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points.
Experiences Block - View checkins, drawings, and events for that location.
Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards.
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Learn more about employee roles and access levels...
Organization vs. Location Access
Settings & Configurations Block Access
Shipping & Delivery Management Block Access
Product Management Block Access
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