All Employees - Only Accessible at Organization Level 

Admin Access

Customers Block - View customer profiles by location. 

Connect Block - Create, edit, and delete messages and lists. View sent messages, segment usage, billing statements. Configure and generate collect embeds by location. 

Experiences Block - View checkins. Create, edit, and delete drawings and events by location. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards by location.

Retail Employees - Only Accessible at Location Level 

Admin Access

Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points. 

Connect Block - View dashboard. Create, edit, and delete messages and lists. View and copy collect embed for that location. 

Experiences Block - View checkins. Create, edit, and delete drawings and events. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards for that location. 

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Manager Access

Customers Block - View customer profiles by location. 

Connect Block - View messages and lists. View and copy collect embed for that location. 

Experiences Block - View checkins. Create, edit, and delete drawings and events. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards.

Customer Center Employees - Only Accessible at Location Level 

Admin Access

Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points. 

Connect Block - View dashboard. Create, edit, and delete messages and lists. View and copy collect embed for that location. 

Experiences Block - View checkins. Create, edit, and delete drawings and events for that location. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards. 

__________________________________________________________________

Manager Access

Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points. 

Connect Block - View messages and lists. View and copy collect embed for that location. 

Experiences Block - View checkins. Create, edit, and delete drawings and events for that location. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards. 

__________________________________________________________________

Staff Access

Customers Block - View, create, and edit customer profiles by location. Manually bonus or deduct loyalty points. 

Experiences Block - View checkins, drawings, and events for that location. 

Loyalty Block - View, accept, and deny reward redemptions. Create, edit, and delete rewards. 


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